NEED TO RETURN SOMETHING? IT'S SUPER EASY!

IF YOU WOULD LIKE TO RETURN AN ITEM, PLEASE MAKE SURE TO:

In general:
  • return your item in the original packaging (if possible)
  • submit your return within 14 days after receiving your package
For sportswear:
  • treat the sportswear with care when trying it on,
  • wear underwear when trying them on,
  • not remove any labels or tags

DIRTY/WORN CLOTHING OR PIECES MISSING TAGS/LABELS WILL NOT BE REFUNDED!

For sports nutrition:
  • ensure that all the seals are still intact
  • the packaging of the product must be unopened and in its original condition

HOW DO I RETURN AN ITEM?

Having to return something can be annoying – we know. Therefore, we have tried to make this process as easy as possible for you. Just follow these steps:

  1. Simply go to womensbest.com/Returns
  2. Search for your order with your order number (don’t forget the #) and your e-mail-address or postal code.
  3. Choose the items and the reason for your return.
  4. Confirm your personal information.
  5. Download and print out the return label and return form. Add the return form to your package and stick the label on the front of your package. Please note that this is NOT a pre-paid label and that the return costs have to be paid by you.
  6. Bring your package to the post office or return provider of your choice.
  7. Remember to ask for a return postage receipt and a tracking number and hold on to them until your return has been processed, in case your return gets lost on its way back to us.
Return fees:

The return costs are to be covered by you and won't be refunded.

Refund:

Once your return is delivered to our warehouse, please allow 5-7 business days for it to be processed and a further 4-6 business days for your refund to show on your bank account.
For more info, read our returns policy.

Information:

Women's Best is not responsible for returns until they reach our warehouse in Gelsenkirchen, Germany. Keep your return postage receipt and ship your return along with a tracking number as we are not liable for returned packages that are lost or stolen in-transit. Without proof of receipt and delivery, Women's Best will not issue store credit or a refund for your returns.

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