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IF YOU WOULD LIKE TO RETURN AN ITEM, PLEASE MAKE SURE TO:
- return your item in the original packaging
- submit your return within 30 days
- please only return the wrong/faulty item, if our customer care team asks you to
- treat the sportswear with care when trying it on,
- wear underwear when trying them on
- not remove any labels or tags
DIRTY/WORN CLOTHING OR PIECES MISSING TAGS/LABELS WILL NOT BE REFUNDED!
- ensure that all the seals are still intact
- the packaging of the product must be unopened and in its original condition
Note: Due to health and safety regulations, we are also unable to accept returns or offer refunds on energy drinks. If you have any further questions or concerns, please feel free to reach out to our customer care team for further assistance.
The free items within this promotion cannot be solely returned for a refund or be exchanged.
For the paid items within this promotion, a store credit will be given worth the item price during this promotion. Refunds are only available, if the paid and free items are returned together.
If you wish to return any paid items from an order which included a gift or a free item as part of a promotion, you need to also return all gifts/free items shown on the order confirmation in order to receive a full refund. Simply select the gifted item(s) in our return portal when registering your return.
Exceptions:
- Some Women’s Best offers require you to spend a minimum amount to be eligible for gifts and free items. If the value of the paid items kept is above the minimum spending requirement of the offer, you do not have to return the gifted items.
- Gifted items & free products that do not appear on the order confirmation do not need to be returned. The same applies to Gold customer gifts.
Please contact our customer care team, if you should have any issues with your purchased products.
HOW DO I RETURN AN ITEM?
Having to return something can be annoying — we know. Therefore, we have tried to make this process as easy as possible for you.
Simply go to womensbest.com/Returns and get your prepaid shipping label.
To avoid any delays with your return, follow these easy steps:
- Register the return in our returns portal
- Print out your shipping label and attach it to the parcel
- Print out the packing slip and add it inside the parcel
- Drop the parcel off at an eligible drop-off location, or schedule a pickup for your package with the carrier (only available in certain countries)
- Once the label is scanned by FedEx, the customs documents will get transferred automatically to FedEx customs.
Please ensure that there are no other tracking labels attached to your package, as this may cause confusion and delays in processing your return.
If you choose to receive a refund, the return costs are .
When you register a return on our return portal, you’ll have the option to receive either a refund or a gift card for your returned item(s).
If you choose a refund, the return full shipping costs will be deducted from the refund amount.
If you choose a gift card, there will be a reduced cost for the return shipping.
Returns from the Netherlands are free of charge.
Please note, that return fees are determined by our shipping partners and may vary based on your location. Please see our breakdown below for further information.
| Location | Compensation | Cost |
|---|---|---|
| Belgium |
Store Credit
Refund |
€3.99
€6.99 |
| Bosnia & Herzegovina |
Store Credit
Refund |
€6.99
€9.99 |
| Bulgaria |
Store Credit
Refund |
€6.99
€9.99 |
| Croatia |
Store Credit
Refund |
€6.99
€9.99 |
| Cyprus |
Store Credit
Refund |
€6.99
€9.99 |
| Czechia |
Store Credit
Refund |
€3.99
€6.99 |
| Denmark |
Store Credit
Refund |
€3.99
€6.99 |
| Estonia |
Store Credit
Refund |
€6.99
€9.99 |
| Finland |
Store Credit
Refund |
€6.99
€9.99 |
| Gibraltar |
Store Credit
Refund |
€6.99
€9.99 |
| Greece |
Store Credit
Refund |
€6.99
€9.99 |
| Hungary |
Store Credit
Refund |
€6.99
€9.99 |
| Iceland |
Store Credit
Refund |
€6.99
€9.99 |
| Ireland |
Store Credit
Refund |
€3.99
€6.99 |
| Italy |
Store Credit
Refund |
€3.99
€6.99 |
| Latvia |
Store Credit
Refund |
€6.99
€9.99 |
| Lithuania |
Store Credit
Refund |
€6.99
€9.99 |
| Luxembourg |
Store Credit
Refund |
€3.99
€6.99 |
| Malta |
Store Credit
Refund |
€6.99
€9.99 |
| Monaco |
Store Credit
Refund |
€6.99
€9.99 |
| Netherlands |
Store Credit
Refund |
FREE
€6.99 |
| Norway |
Store Credit
Refund |
€6.99
€9.99 |
| Poland |
Store Credit
Refund |
€4.99
€7.99 |
| Portugal |
Store Credit
Refund |
€4.99
€7.99 |
| Romania |
Store Credit
Refund |
€6.99
€9.99 |
| Serbia |
Store Credit
Refund |
€6.99
€9.99 |
| Slovakia |
Store Credit
Refund |
€6.99
€9.99 |
| Slovenia |
Store Credit
Refund |
€6.99
€9.99 |
| Spain |
Store Credit
Refund |
€3.99
€6.99 |
| Sweden |
Store Credit
Refund |
€4.99
€7.99 |
| Türkiye |
Store Credit
Refund |
€6.99
€9.99 |
